I get this comes down to just "play nicer with Veeam's licensing", but sockets are only viable for a single workload type, while VUL is applicable to any. You move from limitless _virtual machine only_ workloads to more defined amounts of any workloads. > one is still moving from limitless workloads to a finite number of workloads? Not trying to pass the buck, but just want to make sure you're talking to the right people. Support though won't be able to give you the answer you seek as we just don't have any say in the end contract.Īt best, we can maybe help get you in contact with your sales/renewals rep if you aren't already (feel free to open a General case to ask for help), but Support itself has no role in the sales/renewal process. The Support Team itself doesn't deal with this and as far as I know the exact rate tends to be discussed on a case by case basis, but it starts at 7:1 like Jorge said. (I appreciate your willingness to consider some good faith interpretations ) I think the answers you got from the Support Engineers are non-committal just because the Support Engineers honestly aren't able to give you such an answer and don't want to tell you something wrong and give you the impression we're doing a shell game or something on you. Just from the Support Side, continue to work with Sales/Renewals on the details and request escalation to the sales/renewals manager if there are concerns.
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